Wednesday 9 March 2016

CTGIMU401E An error occurred while trying to add a user.

CTGIMU401E
An error occurred while trying to add a user.


I face this error when creating a new account from ISIM. All the user related transactions was going failed.
So Fix I found for this.

Steps:-1 ) first reach to the path
/opt/IBM/tivoli/common/CTGIM/logs

and check trace.log ,you will see ITIM_bus error inside the trace.log as below

CWSIT0088E: There are currently no messaging engines in bus itim_bus running. Additional failure information:

2)  Take Db2 and WebSphere restart once ,Surely it will be fixed.

Db2
*su - db2instance //login from db2instance
*db2stop  
*db2start

 WebSphere

reach to path
*/opt/IBM/WebSphere/AppServer/bin
*./stopServer.sh server1
*./startServer.sh server1

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